Returns And Exchanges

We have a 40-day return policy, which means you have 40 days after receiving your item to return or exchange it


To be eligible for a return or exchange, your item must be in the same condition you received it, unworn or unused, with tags attached, and in its original packaging. You will also need a receipt or proof of purchase.


To start a return, you can contact us at [email protected]. If your return is accepted, we will send you a return shipping label, along with instructions on how and where to send your package. Items returned to us without a prior return request will not be accepted.


For any return questions, you can always contact us at [email protected].


Damages and Issues Please inspect your order upon receipt, and if the item is defective, damaged, or you received the wrong item, please contact us immediately so we can assess the problem and correct it.


Exchanges


The fastest way to ensure you get what you want is to return the item you already have, and then purchase a new item separately once your return has been accepted.


Refunds


We will notify you once your return has been received and inspected, and let you know if your refund has been approved. If approved, you will automatically receive a refund via your original payment method within 14 business days. Keep in mind that it may also take some time for your bank or credit card company to process and post the refund.


If you have any questions or concerns about our return and refund policy, please feel free to contact our customer support team


Email [email protected]


Phone

We are committed to supporting you and ensuring that your shopping experience at https://bgyx.shop is pleasant and easy.


Thank you for choosing us, and we look forward to the opportunity to provide you with comfortable and fashionable products that help you feel confident and beautiful!